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Shipping and Returns

SHIPPING 
For our handmade designs, each item takes 10-15 business days until they are dispatched. If you order from our 'ready to ship' section please allow 1-3 business days for dispatchment. You will receive an email with tracking when your items have been shipped.
Customised sizing will take longer than these stated sizes

Australia
For Australian customers all parcels are posted with express shipping. Your parcel will arrive 10-17 business days after your purchase.

International customers
Regular postage will take approximately 20-25 business days to arrive from when you make your order.
Express international postage will take 15-20 business days. Tracking will be emailed to you automatically once it’s posted.

If you're ordering for a specific event please try and leave as much time as possible as delays occasionally occur in the international postage network.

We are not accountable for taxes and customs charges placed on international recipients, incorrect addresses or returned mail due to failure of collection. We also cannot refund lost items unless you've paid for signed shipped.

RETURNS
Here at coco fields we want you to be 100% happy with your item, but as every items is lovingly handmade just for you we will only allow it to be exchanged but not returned. Please send it back to the return address with a note enclosed stating the your address and item you want to exchange it for. You must include a pre-paid satchel to have your new item sent back in. If you are a customer from outside Australia please email us for instructions. 
The process will take 3-6 weeks.